Subscription Policy

Effective date: 14 August 2026

This policy explains how Bible Chat subscriptions work: what you are charged, when they renew, how to stop them, and when you can get your money back. It sits alongside our Terms and Conditions, our Privacy Policy and our Cookie Policy.

Bible Chat and its subscription service are operated by BookVitals Inc, 2093 Philadelphia Pike, Claymont, DE 19703, USA ("we", "us" or "Bible Chat").

The short version. Subscriptions renew on their own until you cancel. Cancelling stops the next charge and you keep your access until the cycle you already paid for runs out. Removing the app from your phone does not cancel anything. Cancel where you bought it, and do it at least 24 hours before the renewal date.

1. Where you bought matters

You can subscribe to Bible Chat in three places, and the place you bought from decides who takes your money and who handles cancellations and refunds:

If you bought through Apple or Google, we cannot cancel or refund the subscription for you, because we never hold your payment details. You have to do it in that store's own settings. The rest of this policy tells you how.

2. Trials and introductory prices

Most of our offers start cheaper than they continue. A plan may begin with a short trial, or with a discounted first billing cycle, and then carry on at the standard price. The offer you are accepting, its length and the price that applies afterwards are all shown on the payment screen before you pay. That screen is the specific deal you are agreeing to, so please read it.

Three things are true of every trial and introductory offer we run:

• They convert on their own. When the trial or the discounted cycle ends, the plan continues at the standard price for that plan. Nothing further is asked of you, and nothing stops it except cancelling.
• The discount applies once. An introductory price covers only the period stated on the payment screen. Every cycle after that is charged at the standard price.
• Cancel before the cycle ends. For purchases on our website, cancel any time before the current trial or cycle ends and the next charge will not happen. For purchases through the App Store or Google Play, cancel at least 24 hours before it ends, because that is the cut-off Apple and Google apply.

3. Plans, renewal and payment

We offer three plans. Which ones you are shown depends on the offer you arrived through:

Note that a "4-week" cycle is not the same as a calendar month. Four weeks is 28 days, so a 4-week plan bills thirteen times a year rather than twelve.

Prices are charged in U.S. dollars. The amount you pay now, and the amount you will be charged when the plan renews, are both shown on the payment screen before you confirm. We do not add fees on top of what that screen says.

Your subscription renews by itself at the end of every billing cycle, at the standard renewal price for your plan, until you cancel. By completing checkout you authorise us, through our payment processor, to charge your saved payment method for each renewal. For store purchases, that authorisation runs through Apple or Google instead, and the charge appears on the payment method held in your store account.

We may change prices or change what a plan includes. If we do, we will tell you in advance by a reasonable method such as email or a notice in the app, and the change applies from your next billing cycle. You are free to cancel before it takes effect.

4. How to cancel

If you subscribed on our website, you can cancel yourself, without waiting on anyone:

• Open any subscription email we sent you and tap Manage subscription. That link opens your billing page, where cancelling takes a couple of taps.
• Or open Bible Chat and tap Manage subscription in settings.
• If you would rather someone did it for you, email [email protected] and we will cancel it and confirm in writing.

If you subscribed through the Apple App Store, cancel by turning off automatic renewal in your Apple ID settings. Only you can do this, and Apple explains the steps here: Apple subscription support.

If you subscribed through Google Play, cancel by turning off automatic renewal in your Google Play account settings. Google explains the steps here: Google Play subscription support.

Whichever route applies, cancelling means the next renewal will not happen. You keep every paid feature until the end of the cycle you already paid for, and nothing further is taken from your payment method.

Deleting the app does not cancel your subscription. Uninstalling removes the app from your device and nothing else. The billing relationship continues until you cancel it in the right place. This catches people out often enough that it is worth a screenshot of this section for your own records.

5. Refunds

Website purchases: 30-day money-back guarantee. If Bible Chat is not right for you, write to [email protected] within 30 days of your first payment and we will refund that payment in full to the original payment method. Refunds on later renewal cycles are considered individually, at our discretion.

Apple App Store purchases. Apple handles all refunds for purchases made through the App Store, under Apple's own policy. Request one through Apple's refund process. We are not able to issue it for you.

Google Play purchases. Google handles all refunds for purchases made through Google Play, under Google's own policy. Request one through Google's refund process. We are not able to issue it for you.

None of this reduces any refund or cancellation right the law gives you where you live. Consumers in the EU, the UK and several other places have statutory withdrawal or cooling-off rights that apply on top of this policy.

6. Emails we send about your subscription

We email the address you used at checkout about the state of your subscription. That includes a reminder before an annual plan renews, setting out the plan, the renewal date, the amount and how to cancel, and a notice if a renewal payment fails, with a link to fix your payment method.

These are service messages, not marketing. You cannot unsubscribe from them separately, because they carry information you need in order to stay in control of a payment. They stop when the subscription does.

7. Changes to this policy

We may update this policy. If a change is significant, we will tell you before it takes effect, by email or in the app. The effective date at the top always shows the current version, and continuing your subscription after an update means you accept it.

8. Questions

For anything about billing, renewals, cancellations or refunds:

BookVitals Inc 2093 Philadelphia Pike, Claymont, DE 19703, USA Email: [email protected]

9. Governing law

This policy and any subscription you buy from us are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. This does not override the mandatory consumer-protection rules of the country where you live, which continue to apply to you in full.